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Privacy Policy

By using the website www.softclaire.ro and www.softclaire.com you agree to the processing of your personal data as described in this privacy policy. If you do not agree to these terms of use, please leave this site.
For any questions, requests or problems related to the processing of personal data you can contact us at the email address: .

1. Who we are

This privacy policy defines how we, S.C. SOFTCLAIRE S.R.L. based in Chiajna, Ilfov County, Orhideelor Street no. 30F, CUI 41325760, J23 / 2851/2019, collect, use and store your personal data when you access or interact with our websites www.softclaire.ro and www.softclaire.com.

2. What data we process

The personal information we collect are:

Contact information: name, first name, email address, telephone number, company name.
We also collect data related to how you use the website: IP address (anonymised), the browser used, the duration of the browsing, the operating system used, the language and pages viewed.

3. How we collect data

We collect data only with the user's consent through the forms present on the site (the contact form and the project start form). Using the privacy settings page you can choose whether or not to accept browsing information collection.

4. Why we collect this data

We use the personal information (first name, first name, email address, telephone number, company name) for the purpose of effective communication and for carrying out the contractual relationship between you and SOFTCLAIRE S.R.L. and we use navigation data to monitor website traffic and understand its weaknesses.
We use cookies to allow the proper functioning of the website and to save your preferences regarding confidentiality.

5. Data retention period

When you contact SOFTCLAIRE S.R.L., your contact information will be stored for 3 years from the last communication.
If you become a customer of SOFTCLAIRE S.R.L. your data will be stored for the entire duration of the contractual reports and for 5 years after the last interaction.

6. Data sharing

We do not sell or share personal data. We only disclose information following the requests of the authorized authorities.

7. Data security

SOFTCLAIRE S.R.L. stores information on secure servers, equipped with firewall and antivirus systems. We strive to protect your data but we cannot guarantee the absolute security of the information you send to websites. Considering this you agree to provide us with your data at your own risk.

8. Your rights

- The right to receive information on data processing and a copy of the processed data
- The right to request the modification or completion of data
- The right to data portability: you can receive the data you provided to us, in a format that can be read automatically or you can request the transfer of data to another operator
- The right to request the deletion of information: "the right to be forgotten"
- The right to request the restriction of data processing
- The right to oppose data processing with the intention of ceasing processing
- The right to withdraw your consent
- The right to address the National Supervisory Authority for the Processing of Personal Data or the competent courts.

For any information or request regarding personal data you can contact us at the email address.

Information about cookies

1. What is a cookie?

An "Internet Cookie" (term also known as "browser cookie" or "HTTP cookie" or simply "cookie") is a small file, consisting of letters and numbers, which will be stored on your computer, mobile terminal or other equipment of a user who uses them to access the Internet.

The cookies are installed by the request issued by a web-server to a browser (ex: Internet Explorer, Chrome, Firefox, etc.) and it is completely passive - it does not contain software, viruses or spyware and cannot access the information on the hard drive of the user.

2. How are cookies used?

Within the websites www.softclaire.ro and www.softclaire.com we use session cookies and persistent cookies.

Session cookies are information that is stored until the user leaves the website. These are used to store information that ensures the proper functioning of the websites.

Permanent cookies are information that is stored for a long time. These also include information stored by third parties such as navigation information. We use permanent cookies only to save users' preferences regarding confidentiality.

3. What cookies do we save?

Owned and essential cookies (First-Party Cookies):

Name: scl_accept
Source: softclaire.ro / softclaire.com
Persistence: 2 years
Role: Store cookies agreement

Source: softclaire.ro / softclaire.com
Persistence: until the end of the session
Role: Identifies the file on the website server that contains the current session data.

Name: _ga
Source: Google Analitycs
Persistence: 2 years
Role: Retains anonymous information about the user's interaction with the website (ex: time spent, pages accessed)

Name: _gid
Source: Google Analitycs
Persistence: 24 hours
Role: Retains anonymous information about the user's interaction with the website (ex: time spent, pages accessed)

Name: _gat
Source: Google Tag Manager
Persistence: 1 minute
Role: Collects anonymous data to identify users and events on the website.

4. How can I stop saving cookies?

Disabling the saving of cookies can be done from the menu "settings" or "preferences" of the browser you use.